Return and Exchange Details

Returns

There are no “returns” for shipping containers, however there may be circumstances where a shipping container order may be cancelled or deemed undeliverable. 

Order cancellations

If, for whatever reason, you decide to cancel your order after it has been confirmed we will issue you a refund of 100% of the purchase price. However, if we have already secured your container from the depot a restocking fee of 10% will be withheld from your any refund due to you.

Undeliverable Orders

In the event our delivery person is unable to deliver the container to the selected site, for example, due to poor site preparation, they may deliver to an alternative site. If there is no viable alternate site the container will be returned to the depot. In this event, we will refund you the purchase price minus a 10% re-stocking fee plus any shipping costs incurred.

Restocking Fees

In the event you cancel your order after the container has been secured from the depot a restocking fee of 10% of the purchase price will be withheld from your refund.

In the event your shipping container cannot be delivered as scheduled you will be charged a restocking fee of 10% of the purchase price.

Warranty

All shipping containers are sold "As Is -Where Is". We have partnered with shipping container depots to source your shipping container. The depots are responsible for properly grading the quality of shipping containers through their inspection process. See our container grades page for more information regarding specific grading criteria.  We do not offer any warranty on the container but we do guarantee that your container will be consistent with the size, grade and options ordered.